She didnt really like the metal frames they offered so kept choosing plastic frames. They'd send her a new frame and it would do the same after a month or two. My friend has purchased several pairs from Zenni but the frames kept cracking around the lens even though she only wears them for a couple of hours each day. Why is it so many of these simple services increasingly feel like total scams in the US? ![]() Last couple times I've had to do that it turns into a 4 to 6 week long game of "where did your clothing disappear to and will the store find it this time or tell you to come back in a week yet again." Related: it's getting hard to find a cleaner that does alterations in house vs mailing them off to a service. So yeah, eyeglasses are now one of those categories of local businesses where I've learned they're basically all scams. I had to wait another month for them to reorder. But then it wouldn't come off so she just kinda tried to play it off like nothing happened when I picked them up. I ordered a pair of clear acrylic frames, and for whatever reason when they came in the sales clerk got bored and thought it'd be interesting to use highlighter on the insides of the frame to see what it looked like. It also helped that the last time I went to a local shop it proved to be a ridiculous experience. If I go to the river or where ever and something happens to them I'm out $25 instead of $250. I bought a whole stack of them years ago I'm still working through. They're especially good for cheap prescription sun glasses. It is perhaps a bit harder to find a frame style you like, but once you have a frame of reference for say width measurements it's not so bad. I've had very good luck ordering from Zenni and Coastal. ![]() It was well known that if someone robbed a Sunglass hut, the most expensive item in the store to replace was the iPad. When my girlfriend's son passed away from complications with cancer, I had flowers and cards sent from some former coworkers, but, not a single person even reached out to me until a few months later, where they asked me if I was 'ready to go back to work' after cutting my contract. Saved the company almost 13 million dollars a year in labor costs and 45 million in licensing costs when I came up with a way to replace the POS systems OS without needing a cross-ship of new hardware.and still got screwed around when it came to my hourly rate increased or getting my contract renewed. I discovered some ineffective linux and db management that was adding 15-30 minutes of closing time every night - time where we'd have employees on the clock waiting to close the store - and figured out why it was behaving the way that it was and fixed it so the 'point of sales' part of closing wouldn't be the hold up. I don't even think that you've scratched the surface of just how prevalent Luxottica is: you've touched the retail side of things, but, you also haven't touched the manufacturing side of things (Lux has patents on the hinges used in glasses), the wholesaling side of things (Lux supplies generic and branded frames to your local optician on less-than-preferred terms), and then just the genetic beast that is their optimization efforts. ![]() I worked on the retail IT side of things at Luxottica. Where are the anti-trust enforcers in this country and other countries, and why are they not doing anything? See 60 Minutes story on Luxottica if you're not outraged yet. Luxottica has merged with Essilor and now own multiple lens brands. ![]() Luxottica owns the vision insurance company EyeMed. Yes, all of those brands are owned by Luxottica. They operate under several names, so there is an appearance of competition but there isn't.īut wait, it isn't just stores, they also own eyewear brands such as Ray-Ban, Chanel, Coach, Oakley, Prada, Tiffany, and so on. What you don't realize is that all those retail brands are owned by the same company - Luxottica. You go to LensCrafters and prices seem super expensive, so you go to Pearle Vision and that's expensive too, so you go to Target Optical and prices are still high and then you think maybe glasses are expensive, since you went to multiple stores and they all have similar prices. One company - Luxottica - owns pretty much everything. Glasses are expensive because there is no competition.
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